Returns and Exchanges

At Cellini Uomo, our goal is to ensure your complete satisfaction with your purchase.

If you are dissatisfied with your purchase, you may return the merchandise within 7 days of the original purchase date for store credit only. No cash refunds or credit card refunds will be issued.

Returned merchandise must be:

• Unused and unworn.
• Unaltered.
• In original condition.
• In original packaging, including all original packaging materials such as shoe horns, shoe bags, boxes, tags, etc.

Merchandise that does not meet these requirements will be considered Final Sale and will not be accepted for return.

All returns must be pre-authorized by contacting Cellini Uomo Customer Service at 1-(212) 219-8657 or sales@celliniuomo.com. You can easily chat with us and request a return label through the chat.

1. Log in to your account.
2. Go to My Orders and select the order you would like to return.
3. Click Request a Return or Start a Return.
4. Select the item(s) you wish to return and choose the reason for the return.
5. Follow the instructions to submit your return request.

Customers are responsible for the return label fee. Only return labels provided by Cellini Uomo are accepted. Return labels will be processed within 48 hours.

Returns sent without prior authorization will be refused.

Once the returned merchandise is received and inspected, eligible returns will be issued store credit for the purchase amount, subject to the terms above.