I have bought several pairs of shoes from this store but this sale was absolutely ridiculous …Received them yesterday in horrible shape. No paper inside and scuffed up on the bottom and toe. After I reached out to the store they implied it was the last pair , on open display and been there for 3 years also has been tried on several times. I can’t even believe they never indicated this information before purchasing. And even sending them off to a regular customer. Absolutely disgusting. They told me to mail them back and tried to tell me that’s basic wear in the store. Honestly they should have credited me the full amount of what I purchased regardless of discounts. The sad part is I needed them for a breast cancer function and fundraiser. Be warned that the shoes you receive are not worn that are on sale.
We apologize for any inconvenience you experienced with your recent purchase. Our sales staff provides clear and accurate information about the shoes that they were on display before you placed the order. Our sales representative clearly explained that before your payment. We charged you only $250.00 instead of the regualr price $650.00 with the added benefit of free UPS shipping.
We have also spoken to you multiple times to ensure you have all the necessary information and support regarding your order after you received. We provided a free return label and offered you a full refund if you were not satisfied with your purchase.
If you have any further questions or concerns, please feel free to reach out, and we would be happy to assist.
The sneakers they sent me was worn, ive been supporting this store for over 20 years they lost a loyal customer.
We are so sorry to hear about your recent experience with our 'Mauri Solid Gold' 8900 Crocodile & Fabric Casual sneakers.
We provide our customers with high quality and new products. We apologize that this was not the case for you.
We have been in business for over 30 years and value our loyal customers like yourself. We would like to make this right for you and ensure your satisfaction.
Please allow us to arrange an exchange for you or find an alternative that meets your needs.
We look forward to resolving this matter for you.
These will look fabulous on my friend. Well worth the money and FAST delivery!
Thank you for your review! We are so glad to hear that you are happy with your purchase of the Mauri 8900 FC MultiPurple Alligator Casual shoes. We appreciate the reliable service from UPS. Orders mostly arrive on time.
Bought a pair of shoes from here.They didn't even come with the authentic Mauri Bag.The size is not what it says it is. HORRIBLE SERVICE
Hi there, thank you for your feedback. We are sorry to hear that you were not satisfied with your purchase. We are selling only authentic Mauri shoes and have been working with the brand for over 30 years. Not all of our Mauri shoes come with a bag, but we are happy to send one to you at no cost. We also mention in the product description that th Mauri 9145 shoes are European fit and we recommend ordering one size bigger. If you would like to exchange for a better fit, we are more than happy to assist you.
I always contact Melvin for that Fly, I crazy, look
Thank you so much for leaving a review for our Prestige Jogger Set JGS-135. We're so happy to hear that you're loving the product. Thank you for choosing us.