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Torras

Torras Zip Up Polo Shirts

Torras Zip Up Polo Shirts

Regular price $149.99
Regular price Sale price $149.99
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Color
Size
Torras Polo Half Zip Style Shirt in Blue & Navy with leather tag on the zipper
Made in Spain
 
20% Silk
80% Cotton
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Urgent Follow-Up on Delayed Order

Dear Cellini Uomo Customer Service,

I hope you are doing well. I am reaching out regarding my recent order, which has not yet been delivered. According to the tracking information, the package was supposed to be shipped from New York to South Africa. However, after arriving in South Africa, it unexpectedly departed and has now remained in the same location for over seven days without any further updates.

I have been unable to obtain additional information from the courier service and would appreciate your assistance in resolving this issue. Could you kindly provide an update on the status of my order and advise on the next steps to ensure its prompt delivery?

Tracking Number: LS000876628US

Thank you for your prompt attention to this matter. I look forward to your response.

Hi!
Thank you for reaching out to us regarding your parcel. We apologize for any inconvenience this may have caused and are here to assist you. We have been facing an increasing number of issues with USPS deliveries recently, including lost packages and significant delays.

It looks like your package is currently on its way to you, as we mentioned to you before. You can track your package using the tracking number LS000876628US on the USPS website here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LS000876628US. Please note that your package was shipped via USPS First Class Package International based on your request.

We appreciate your patience and understanding in this matter. If you have any further concerns, please do not hesitate to let us know.